Frequently Asked Questions (FAQs)

Aquasky Logistics Pvt Ltd

1. What services does Aquasky Logistics provide?

We provide international freight forwarding solutions including ocean freight, air freight, land transport, customs
clearance, warehousing, and door-to-door logistics.

2. Do you handle both import and export shipments?

Yes, we manage both import and export cargo worldwide through our carrier and logistics partner network.

3. What types of cargo can you handle?

We handle industrial goods, consumer products, machinery, perishables, chemicals, and hazardous cargo (with
proper declaration).

4. Can you arrange customs clearance?

Yes, we provide complete customs clearance services, documentation assistance, and compliance support.

5. Does Aquasky Logistics provide cargo insurance?

Insurance is optional and available upon request. We recommend insuring shipments to protect against transit
risks.

6. How is freight cost calculated?

Freight charges depend on mode, cargo weight/volume, commodity, origin/destination, and market conditions.

7. How can I track my shipment?

We provide tracking via carrier systems, email/WhatsApp updates, and dedicated customer support.

8. What documents are required for shipping?

Typically required documents include Commercial Invoice, Packing List, HS Code, and regulatory certificates.

9. Do you offer Door-to-Door delivery services?

Yes, subject to route and country service availability.

10. Who do I contact for shipment support?

Email: sales@aqsind.com | Phone: +91-8888870887 | Address: A 318, Apollo Gold Plaza, Nipania, Indore (M.P)
452010

11. Are there any restricted or prohibited items?

Yes. Some goods are legally prohibited or require special permits. We guide customers on restricted cargo
compliance.

12. How do I get a quote?

Request a quote via email, WhatsApp, phone, or website form with cargo details such as origin, destination, and
quantity.